Unorganised Sector Workers and the Unorganised Workers’ Social Security Act, 2008

 

Synopsis:

Ø  Introduction

Ø  Definition and Key Concepts

F Unorganised Sector

F Unorganised Worker

Ø  Scope and Coverage of the Act

Ø  Categorisation of Unorganised Workers

F Occupational Categories

F Based on Nature of Employment

F Specially Distressed Categories

F Service Categories

Ø  Social Security Benefits and Schemes

Ø  Institutional Framework Under the Act

F National Social Security Board (Section 5)

F State Social Security Board (Section 6)

Ø  Powers Under the Unorganised Workers’ Social Security Act, 2008

Ø  Implementation Challenges

Ø  Recent Developments

Ø  Suggestions and Way Forward

Ø  Conclusion

 

Introduction

India’s workforce is predominantly employed in the unorganised sector, which accounts for over 90% of total employment. Despite their significant contribution to the economy, workers in this sector often remain outside the purview of formal labour laws, lacking job security, social protection, and access to welfare benefits. Recognising the immense vulnerability of this workforce, the Government of India enacted the Unorganised Workers’ Social Security Act, 2008. The Act provides a legal framework for identifying unorganised enterprises and workers and aims to extend social security benefits to them through targeted welfare schemes. This section defines and explains the core concepts of the Act, such as ‘Unorganised Sector’ and ‘Unorganised Worker’, which are essential for understanding its scope, coverage, and implementation.

Definition and Key Concepts

F Unorganised Sector

As per Section 2(m) of the Unorganised Workers’ Social Security Act, 2008, "Unorganised sector means an enterprise owned by individuals or self-employed workers engaged in the production or sale of goods or providing services of any kind whatsoever and where the enterprise employs less than ten workers."

Ø  Explanation and Interpretation:

1)       Ownership: The sector is primarily dominated by individual entrepreneurs or family-run units, not registered under corporate or industrial law.

2)       Type of Economic Activity: Includes production, manufacturing, trading, and service delivery (such as domestic services, tailoring, repairs, transport, etc.).

3)       Size of the Enterprise: Employment of less than ten workers is the key threshold. This includes part-time, seasonal, or full-time workers.

4)       Lack of Regulation: These enterprises typically operate outside the regulatory framework of labour laws, tax systems, or business licenses. They lack formal work contracts, wage security, and occupational safety mechanisms.

The definition ensures that small informal setups, especially in rural and urban slum areas, are recognized as part of the economic system and made eligible for social security interventions.

F Unorganised Worker

As per Section 2(l) of Unorganised Workers’ Social Security Act, 2008, “Unorganised worker means a home-based worker, self-employed worker or a wage worker in the unorganised sector and includes a worker in the organised sector who is not covered by any of the Acts mentioned in Schedule II of this Act.”

Ø  Explanation and Interpretation:

1)      Home-Based Worker:

These are workers who produce goods or provide services from home, often as part of a supply chain. May work independently or under a contractor/middleman.

Examples: Beedi rollers, garment stitchers, handicraft artisans.

2)      Self-Employed Worker:

A person who owns and operates their own economic activity. No formal employer or wage system.

Examples: Vegetable vendors, barbers, small farmers, hawkers.

3)      Wage Worker in the Unorganised Sector:

These workers work for wages (daily, weekly, or monthly) in unregistered or small enterprises. Often engaged without formal contracts or fixed working hours.

Examples: Domestic help, drivers, agricultural labourers.

4)      Workers in the Organised Sector Not Covered by Labour Laws:

Some workers employed in large industries or companies may still not be covered under key social security laws (e.g., EPF, ESI, Gratuity Act).

For example, temporary security guards or sanitation workers on contract in a government office who don’t receive PF/ESI benefits.

Ø  Schedule II Acts:

The Second Schedule of the Act lists major social security laws (like the EPF Act, ESI Act, Maternity Benefit Act, etc.). If a worker is not protected under these, they are considered unorganised for the purpose of this Act—even if employed in the formal sector.

 

Related Acts and Laws:

1)      Code on Social Security, 2020

2)      Building and Other Construction Workers’ (Regulation of Employment and Conditions of Service) Act, 1996

3)      Beedi and Cigar Workers (Conditions of Employment) Act, 1966

4)      Beedi Workers Welfare Fund Act, 1976

5)      Maternity Benefit Act, 1961

6)      Employees’ Provident Funds and Miscellaneous Provisions Act, 1952

7)      Employees’ State Insurance (ESI) Act, 1948

8)      Bonded Labour System (Abolition) Act, 1976

9)      Inter-State Migrant Workmen (Regulation of Employment and Conditions of Service) Act, 1979

10)  Street Vendors (Protection of Livelihood and Regulation of Street Vending) Act, 2014

11)  Minimum Wages Act, 1948

12)  Code on Wages, 2019

 

Scope and Coverage of the Act

The Unorganised Workers’ Social Security Act, 2008 was enacted by the Parliament of India to address the socio-economic vulnerability of unorganised workers by ensuring access to social security and welfare schemes. The scope and coverage of the Act are comprehensive and aim to include the vast and diverse informal workforce of India.

F Territorial Scope

The Act extends to the entire territory of India. This includes all states and union territories, ensuring uniform applicability of social security measures to unorganised workers across the country. The Act does not make any exceptions based on regional variations, thereby establishing a national legal framework for informal labour welfare.

F Personal Coverage (Who is Covered)

The Act covers a wide range of workers from different backgrounds and occupations within the unorganised sector. This includes home-based workers, self-employed individuals, and wage workers who are not covered under formal labour laws. It also includes workers in the organised sector who, due to contractual or casual employment, do not receive benefits under Acts listed in Schedule II of the Act, such as the EPF Act or the ESI Act.

F Sectoral Coverage

The unorganised sector encompasses a broad spectrum of economic activities in both urban and rural India. The Act is applicable to workers in agriculture, construction, domestic work, street vending, small-scale manufacturing, fisheries, animal husbandry, and service-based informal trades. By covering such a wide array of sectors, the Act aims to include the largest and most vulnerable section of the working population.

F Functional Scope: What the Act Provides

Functionally, the Act empowers the Central and State Governments to design and implement welfare schemes for unorganised workers. These schemes may address life and disability insurance, health and maternity care, old age pensions, housing, education for children, and skill development. The Act provides a framework but leaves it to the governments to operationalise specific schemes. These benefits are intended to provide minimum social protection to informal workers who otherwise have no job security or financial safety net.

F Institutional Mechanism

To implement and monitor the schemes under the Act, institutional bodies are established at both national and state levels. The National Social Security Board (Section 5) advises the Central Government on formulation and review of welfare schemes. Similarly, State Social Security Boards (Section 6) are expected to recommend appropriate measures at the state level. These boards also facilitate coordination between government departments and help ensure the schemes reach the intended beneficiaries.

F Schemes Notified Under the Act

Various government welfare schemes have been notified under the provisions of this Act. These include the Pradhan Mantri Shram Yogi Maandhan Yojana (pension), Ayushman Bharat (health insurance), Pradhan Mantri Jeevan Jyoti Bima Yojana (life insurance), and Atal Pension Yojana. Although the Act does not create these schemes directly, it legally validates the inclusion of unorganised workers under such social protection programs.

F Exclusions and Limitations

The Act explicitly excludes workers who are already covered under formal social security legislations listed in Schedule II, such as the Employees' Provident Fund Act, the Employees’ State Insurance Act, and the Maternity Benefit Act. Another limitation is that the Act does not mandate universal social security—it leaves much discretion to the government regarding coverage and implementation. Moreover, enforcement mechanisms are weak, and employers are not penalised for non-registration or non-cooperation.

It ensures access to minimum social security benefits and provides for the formation of Boards to oversee implementation.

 

Categorisation of Unorganised Workers

Unorganised workers are not a homogenous group; they differ in terms of occupation, employment type, vulnerability, and service roles. To effectively design welfare schemes and social protection measures, it is essential to categorise unorganised workers into well-defined segments. The Ministry of Labour and Employment, various committees, and the Unorganised Workers’ Social Security Act, 2008 recognise the following four broad categories

F Occupational Categories

This category includes workers classified on the basis of their primary occupation. These are the most visible and commonly recognised groups within the unorganised sector. It comprises a wide range of jobs where individuals earn their livelihood through manual labour, skilled or semi-skilled work, often without formal contracts or job security. Examples include agricultural labourers, beedi rollers, construction workers, domestic workers, fishermen, rickshaw pullers, and street vendors. These workers often face irregular income, lack of protective gear, and poor access to health services and safety mechanisms.

1)       Agricultural labourers

2)       Construction workers

3)       Beedi workers

4)       Domestic workers

5)       Fishermen

6)       Rickshaw pullers

7)       Street vendors

F Based on Nature of Employment

Workers under this category are grouped according to the terms and conditions of their employment rather than the type of work they do. This includes casual workers, contract labourers, part-time workers, piece-rate workers, and seasonal or migrant workers. Their employment is usually insecure, informal, and unregulated. They often have no written contracts, no fixed wages, and are vulnerable to sudden dismissal or exploitation. For example, a migrant worker employed at a brick kiln or a woman working on a seasonal contract in agriculture would fall into this category.

1)       Casual workers

2)       Contract workers

3)       Migrant workers

4)       Daily wage earners

5)       Piece-rate workers

6)       Part-time workers

F Specially Distressed Categories

This group includes individuals who face multiple layers of vulnerability and marginalisation due to socio-economic, caste, gender, or political factors. These workers not only operate in informal and exploitative conditions but also face systemic exclusion from mainstream economic and legal protections. Examples include bonded labourers, manual scavengers, sex workers, victims of trafficking, widows with no income source, and internally displaced persons due to natural disasters or conflict. These individuals often work under coercion, debt, or extreme poverty and require targeted, urgent welfare interventions.

1)       Bonded labourers

2)       Victims of human trafficking

3)       Manual scavengers

4)       Sex workers

5)       Displaced persons (due to conflict, disaster, etc.)

F Service Categories

This category includes unorganised workers engaged in providing a wide range of informal services to society. These may involve personal, household, transport, or utility-based services. Some prominent examples are domestic helpers, auto-rickshaw and taxi drivers, plumbers, electricians, beauticians, garbage collectors, watchmen, security guards, and delivery workers (especially in the gig economy). Despite providing essential services, they remain outside the ambit of formal labour laws and rarely receive job benefits like paid leave, insurance, or retirement pensions.

1)       Auto and taxi drivers

2)       Plumbers

3)       Electricians

4)       Beauticians

5)       Security guards

6)       Delivery personnel

 

Social Security Benefits and Schemes

One of the central purposes of the Unorganised Workers’ Social Security Act, 2008 is to provide a framework for delivering social security benefits to workers in the unorganised sector. Since these workers typically lack formal contracts, insurance, or employer-backed welfare, the State plays a crucial role in ensuring basic protections and financial safety nets. Under Section 3(1) of the Act, the Central Government is empowered to formulate welfare schemes for unorganised workers across multiple domains.

F Life and Disability Cover

Many unorganised workers face high risks at work but lack insurance. To protect them, the government introduced schemes like PM Jeevan Jyoti Bima Yojana (PMJJBY) and PM Suraksha Bima Yojana (PMSBY). These provide life and accident insurance at very low premiums. In case of death or disability, their families receive financial support.

F Health and Maternity Benefits

Health care is expensive for poor workers. Ayushman Bharat (PM-JAY) gives free hospital treatment up to ₹5 lakh per family per year. Janani Suraksha Yojana supports pregnant women by giving money for hospital deliveries. These schemes reduce medical expenses and promote safe childbirth.

F Old Age Protection (Pension)

Unorganised workers rarely have pensions. To help them after retirement, the government runs Atal Pension Yojana (APY) and PM Shram Yogi Maandhan Yojana (PM-SYM). These schemes allow workers to save small amounts during their working years and get a monthly pension (₹3,000) after 60 years of age.

F Housing Benefits

Many informal workers live in unsafe houses. The PM Awas Yojana (PMAY) helps them build or improve homes by giving financial support and interest subsidies. It ensures that poor families have a safe and permanent shelter

F Skill Upgradation and Employment

Skill training helps workers get better jobs. The PM Kaushal Vikas Yojana (PMKVY) offers free short-term training in various skills like driving, tailoring, plumbing, etc. It increases their chances of getting steady work and income.

F Education for Children

To stop child labour and promote education, the government provides free food and scholarships. Schemes like the Mid-Day Meal Scheme and National Scholarship Portal encourage school attendance and help unorganised workers’ children complete their studies.

F Financial Assistance and Welfare Funds

Special welfare funds exist for workers in sectors like construction and beedi-making. These funds give money for health checkups, marriage of children, schooling, and funerals. Examples include the Beedi Workers Welfare Fund and BOCW Welfare Fund.

 

Type of Benefit

Examples of Schemes

1)       Life and Disability Cover

1)       Pradhan Mantri Jeevan Jyoti Bima Yojana

2)       Health and Maternity

2)       Ayushman Bharat, Janani Suraksha Yojana

3)       Old Age Protection

3)       Atal Pension Yojana, Indira Gandhi Old Age Pension

4)       Other Benefits

4)       Housing, Skill Upgradation, Education for children

These schemes are implemented either directly by the Central Government or through State Governments.

 

Institutional Framework Under the Act

The Unorganised Workers’ Social Security Act, 2008 establishes a two-tier institutional structure to ensure that welfare schemes for unorganised workers are properly planned, monitored, and implemented. These bodies are responsible for advising the government and facilitating coordination among various stakeholders.

Ø  National Social Security Board (Section 5)

The National Social Security Board is constituted by the Central Government under Section 5 of the Act. It includes representatives from various ministries, state governments, employers, workers, civil society, and professionals. The Board's main role is to recommend suitable social security schemes for different sections of unorganised workers, review existing schemes, and suggest ways to improve implementation. It also advises the central government on policy formulation and monitors the progress of welfare programs.

Ø  State Social Security Board (Section 6)

At the state level, each government is required to set up a State Social Security Board under Section 6. This board performs a similar role as the national board but within the context of the respective state. It recommends state-specific welfare schemes, supervises the delivery of benefits, and helps coordinate between district authorities and implementing agencies. The board includes state government officials, worker representatives, employers, and social sector experts.

Ø  Role of District Administration

While the Act doesn’t formally establish a district-level board, it expects district collectors and local authorities to play a key role in registering unorganised workers, maintaining data (such as through the e-Shram portal), and ensuring that benefits reach the right people. Many states have used labour departments, panchayats, and urban local bodies to implement schemes at the grassroots level.

Ø  Registration of Workers

The institutional framework also involves worker registration, which is essential to ensure proper targeting of benefits. Workers must submit their details to authorities and may receive a smart card or e-Shram card with a unique identification number. This helps the government track workers, deliver benefits, and design schemes based on actual field data.

 

Powers Under the Unorganised Workers’ Social Security Act, 2008

The Unorganised Workers’ Social Security Act, 2008 provides specific powers to the Central Government, State Governments, and related authorities to ensure effective implementation, coordination, and supervision of social security schemes for unorganised workers. These powers help in policy framing, administrative rule-making, and ensuring the smooth functioning of welfare boards and schemes.

Ø  Power of the Central Government to Give Directions (Section 8)

Under Section 8 of the Act, the Central Government has the authority to issue directions to State Governments for carrying out the provisions of the Act. These directions may include policy matters, coordination of schemes, fund allocations, or procedural guidelines. This ensures uniformity and consistency in the implementation of welfare measures across the country.

Ø  Power to Make Rules by the Central Government (Section 10)

According to Section 10, the Central Government has the power to make rules to carry out the provisions of the Act. These rules may relate to the functioning of the National Social Security Board, procedures for registering workers, monitoring welfare schemes, and any other matter required for implementation. Such rules are published in the Official Gazette and have the force of law.

Ø  Power to Make Rules by the State Government (Section 11)

Similarly, Section 11 allows the State Governments to frame rules for their respective states. These rules help in the operation of the State Social Security Boards, local worker registration systems, and state-specific schemes. The State rules must be consistent with the central guidelines and also published in the Official Gazette.

Ø  Proceedings Not Affected by Vacancies (Section 9)

Section 9 of the Act states that the functioning or validity of the proceedings of the National or State Social Security Board shall not be affected by any vacancy or defect in the constitution of the Board. This ensures continuity in governance and prevents delays in decision-making due to administrative gaps.

 

Implementation Challenges

Implementation Challenges of the Unorganised Workers’ Social Security Act, 2008

Ø  Lack of Awareness

Most unorganised workers are unaware of the Act and available welfare schemes.

Ø  Low Registration Rates

A large number of workers remain unregistered due to lack of documents, awareness, or digital access.

Ø  Data Gaps

Inadequate and outdated data makes it hard to identify and reach beneficiaries effectively.

Ø  Limited Outreach

The e-Shram portal is useful, but many workers, especially in rural areas, do not have access or support to register.

Ø  Inadequate Funding

Welfare schemes under the Act often suffer from insufficient and irregular funding.

Ø  Fragmented Schemes

Multiple schemes overlap without proper coordination, leading to duplication and confusion.

Ø  Weak Institutional Mechanism

Some State Social Security Boards are inactive or have not been fully set up.

Ø  Lack of Employer Accountability

Informal employers are not legally bound to ensure worker registration or benefits.

Ø  Poor Monitoring

There is a lack of strong monitoring systems to track the delivery and impact of schemes.

Ø  No Effective Grievance Redressal

Workers have limited access to complaint or support systems when issues arise.

 

Recent Developments

F e-Shram Portal (2021): A national database for unorganised workers with a unique 12-digit UAN (Universal Account Number).

F Labour Code on Social Security, 2020: Consolidates multiple labour laws and aims to provide more comprehensive coverage.

 

Suggestions and Way Forward

Ø  Increase Awareness

Organise awareness campaigns to educate unorganised workers about their rights, welfare schemes, and how to register.

Ø  Strengthen Registration Mechanism

Make registration easier through local help desks, mobile apps, and by linking with voter ID or Aadhaar. Promote the use of the e-Shram portal widely.

Ø  Improve Funding

Allocate more funds for welfare schemes and ensure timely disbursement to avoid delays in benefit delivery.

Ø  Integrate Welfare Schemes

Merge overlapping schemes and create a single-window platform for all unorganised worker benefits.

Ø  Activate State Boards

Ensure that State Social Security Boards are formed, fully functional, and actively involved in planning and supervision.

Ø  Involve Local Bodies

Empower panchayats, municipalities, and labour officers to help with worker registration, verification, and grievance redressal.

Ø  Enforce Employer Responsibility

Frame rules to make informal employers accountable for helping workers register and access social security.

Ø  Build Strong Monitoring Systems

Use digital tools to monitor scheme delivery, track benefits, and assess the impact of welfare programs in real time.

Ø  Establish Grievance Redressal Mechanism

Set up helplines, online portals, and offline offices where workers can lodge complaints and seek help.

Ø  Focus on Vulnerable Groups

Give special attention to women workers, migrant labourers, and specially distressed categories through targeted schemes.

 

Conclusion

The Unorganised Workers’ Social Security Act, 2008 is an important law that aims to protect workers who don’t have formal jobs like street vendors, domestic helpers, and daily wage labourers. It provides a legal way for the government to give them social security benefits like health care, pensions, insurance, and housing help. But many workers are still unaware of these schemes, and registration levels are low. The government has started new steps like the e-Shram portal to fix this, but more needs to be done. To make the law truly helpful, the government, local bodies, and NGOs must work together to spread awareness, improve registration, and make sure benefits actually reach the workers. This will help give safety and dignity to India’s largest group of workers.